System Center Service Manager 2010 Unleashed

System Center Service Manager 2010 Unleashed PDF
Author: Kerrie Meyler
Publisher: Sams Publishing
ISBN: 0132701138
Category : Computers
Languages : un
Pages : 768

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System Center Service Manager 2010 Unleashed

by Kerrie Meyler, System Center Service Manager 2010 Unleashed Books available in PDF, EPUB, Mobi Format. Download System Center Service Manager 2010 Unleashed books, System Center Service Manager 2010 offers enterprises a complete, integrated platform for adopting and automating service management best practices, such as those found in ITIL and Microsoft Operations Framework (MOF). Now, there’s a comprehensive, independent reference and technical guide to this powerful product. A team of expert authors offers step-by-step coverage of related topics in every feature area, organized to help IT professionals quickly plan, design, implement, and use Service Manager 2010. After introducing the product and its relationship with the rest of Microsoft’s System Center suite, the authors present authoritative coverage of Service Manager’s capabilities for incident and problem resolution, change control, configuration management, and compliance. Readers will also find expert guidance for integrating Service Manager with related Microsoft technologies. This book is an indispensable resource for every IT professional planning, installing, deploying, and/or administering Service Manager, including ITIL, MOF, and other IT consultants; system administrators; and developers creating customized solutions. • Understand Service Manager’s architecture and components • Discover how Service Manager supports ITIL and MOF processes • Accurately scope and specify your implementation to reflect organizational needs • Plan to provide redundancy, ensure scalability, and support virtualization • Design, deploy, and maintain Service Manager with security in mind • Use Service Manager’s consoles and portals to provide the right resources to each user • Create complete service maps with Service Manager’s business services • Fully automate incident management and ticketing • Implement best processes for identifying and addressing root causes of problems • Systematically manage the life cycle of changes • Use Service Manager to strengthen governance, risk management, and compliance • Customize Service Manager’s data layer, workflows, and presentation layer • Use management packs to simplify service desk customization • Make the most of Service Manager’s reporting and dashboards



Microsoft System Center Reporting Cookbook

Microsoft System Center Reporting Cookbook PDF
Author: Samuel Erskine
Publisher: Packt Publishing
ISBN: 9781782171805
Category : Computers
Languages : un
Pages : 358

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Microsoft System Center Reporting Cookbook

by Samuel Erskine, Microsoft System Center Reporting Cookbook Books available in PDF, EPUB, Mobi Format. Download Microsoft System Center Reporting Cookbook books, This book is for IT professionals who are responsible for producing reports using the data from System Center components. Basic knowledge of Microsoft System Center technologies is assumed.



Microsoft System Center 2016 Service Manager Cookbook

Microsoft System Center 2016 Service Manager Cookbook PDF
Author: Anders Asp (MVP)
Publisher: Packt Publishing Ltd
ISBN: 1786467194
Category : Computers
Languages : un
Pages : 638

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Microsoft System Center 2016 Service Manager Cookbook

by Anders Asp (MVP), Microsoft System Center 2016 Service Manager Cookbook Books available in PDF, EPUB, Mobi Format. Download Microsoft System Center 2016 Service Manager Cookbook books, Discover over 100 practical recipes to help you master the art of IT service management for your organization About This Book Unleash the capabilities of Microsoft System Center 2016 Service Manager Master the skills of configuring, deploying, managing, and troubleshooting your Service Manager 2016 This book contains practical recipes that leverage the key and newly added features and functionalities of Microsoft System Center 2016 Service Manager Who This Book Is For This book will be useful to IT professionals including SCSM administrators who want to configure and administer System Center Service Manager 2016 and understand how to solve specific problems and scenarios that arise. It will also be useful to users of Service Manager 2012 who want to learn about the new features and capabilities of the Service Manager 2016 release. It will be ideal if you have Service Manager experience as well as experience with other System Center products. What You Will Learn See a practical implementation of the ITSM framework and processes based on ITIL Deploy and configure the new Service Manager HTML5 Self-Service Portal along with Service Catalog design and configuration Get to know about Incident, Problem, and Change Management processes and configuration Get to grips with performing advanced personalization in Service Manager Discover how to set up and use automation with and within Service Manager 2016 Work with Service Manager Data Warehouse Find out what Security Roles are and how to implement them Learn how to upgrade from SCSM 2012 R2 to SCSM 2016 In Detail System Center Service Manager (SCSM) is an integrated platform that offers a simplified data center management experience by implementing best practices such as Incident Management, Service Request, and Change Control to achieve efficient service delivery across your organization. This book provides you with real-world recipes that can be used immediately and will show you how to configure and administer SCSM 2016. You'll also find out how to solve particular problems and scenarios to take this tool further. You'll start with recipes on implementing ITSM frameworks and processes and configuring Service Level Agreements (SLAs). Then, you'll work through deploying and configuring the HTML5 Self-Service Portal, configuring Incident and Problem Management, and designing and configuring Change and Release Management. You'll also learn about security roles and overall Microsoft SCSM 2016 administration. Toward the end of the book, we'll look at advanced topics, such as presenting the wealth of information stored within the Service Manager Data Warehouse, standardizing SCSM deployments, and implementing automation. Style and approach This book will enlighten you on Microsoft System Center 2016 Service Manager through recipes that can be implemented directly in any enterprise. You can read the book from start to end if you're a beginner, or just open up any chapter and start following the recipes as a reference for advanced users. This book consists of a pool of step-by-step recipes on how to perform activities in Service Manager.



Microsoft System Center Enterprise Suite Unleashed

Microsoft System Center Enterprise Suite Unleashed PDF
Author: Chris Amaris
Publisher: Sams Publishing
ISBN: 0131387987
Category : Computers
Languages : un
Pages : 1056

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Microsoft System Center Enterprise Suite Unleashed

by Chris Amaris, Microsoft System Center Enterprise Suite Unleashed Books available in PDF, EPUB, Mobi Format. Download Microsoft System Center Enterprise Suite Unleashed books, Microsoft System Center Enterprise Suite Unleashed is the first and only definitive real-world guide to the entire Microsoft System Center Enterprise Suite. It brings together tips, tricks, best practices, and lessons learned by top consultants who’ve deployed System Center in some of the world’s largest enterprises and most successful small businesses. Drawing on years of early adopter and production experience, Rand Morimoto, Chris Amaris, and their team cover the entire System Center lifecycle and its components for system configuration, operations management, data protection, virtual machine management, help desk support, change management, asset control, capacity planning, and mobile device management. You’ll learn about individual components and how to integrate them to build automated, exceptionally efficient managed environments. For smaller businesses, the book also presents Microsoft’s streamlined, lower-cost IT management offering, System Center Essentials 2010. Use System Center Configuration Manager 2007 to image, update, manage, and support servers and clients Proactively monitor your systems to identify and fix problems before they fail Use System Center Data Protection Manager 2010 to provide reliable, timely backup/recovery Implement and manage all aspects of virtualization, including virtual guest sessions on both Microsoft Hyper-V and VMware Make the most of System Center Service Manager 2010’s integrated tools for managing help desks, incidents, assets, and changes Use System Center Capacity Planner to properly size, procure, and deploy new systems Remotely track, secure, patch, update, and support mobile devices with System Center Mobile Device Manager Simplify small business IT management with System Center Essentials 2010’s wizards and auto-configuration components



Microsoft System Center 2016 Service Manager Cookbook Second Edition

Microsoft System Center 2016 Service Manager Cookbook   Second Edition PDF
Author: Steve Buchanan
Publisher:
ISBN: 9781786464897
Category :
Languages : un
Pages : 672

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Microsoft System Center 2016 Service Manager Cookbook Second Edition

by Steve Buchanan, Microsoft System Center 2016 Service Manager Cookbook Second Edition Books available in PDF, EPUB, Mobi Format. Download Microsoft System Center 2016 Service Manager Cookbook Second Edition books, Over 90 practical recipes to help you master the art of IT Services Management for your organizationAbout This Book* Unleash the capabilities of Microsoft System Center 2016 Service Manager* Master the skills of configuring, deploying, managing operations guide and troubleshooting your Service Manager 2016* Contains practical recipes that leverage the key and newly added features and functionalities of Microsoft System Center 2016 Service ManagerWho This Book Is ForThis book will be useful to IT professionals including SCSM administrators who want to configure and administer System Center Service Manager 2016 and understand how to solve specific problems and scenarios that arise. It will also be useful to users of Service Manager 2012 who want to learn about the new features and capabilities of the Service Manager 2016 release.What you will learn* See a practical implementation of the ITSM framework and processes based on ITIL* Know how to personalize Service Manager 2016 administration* Configure Service Level Agreements* Deploy and configure the new Service Manager HTML 5 Self-Service Portal* See how to build the Configuration Management Database* Make Incident, Problem, and Change Management Design* Build Service Catalog design and configuration* Get to know Advanced Personalization of Service Manager* Automate Service Manager 2016* Know how to work with the Service Manager Data Warehouse* Implement Security RolesIn DetailSystem Center Service Manager (SCSM) is an integrated platform that offers a simplified data center management experience by implementing best practices such as Incident Management, Service Request, and Change control to achieve efficient service delivery across your organization.This book provides you with real-world, immediately usable recipes that will show you how to configure and administer SCSM 2016. You'll also find out how to solve particular problems and scenarios to take this tool further. You'll work through recipes on the practical implementation of ITSM frameworks and processes, Microsoft System Center 2016 Service Manager administration, how to configure Service Level Agreements (SLAs). We also cover the newly added features to the Service Manager HTML 5 Self-Service Portal, Incident and Problem Management, the design of change and release management as well as implementing and editing security roles.Toward the end of the book, we'll look at across advanced topics, such as presenting the wealth of information stored within the Service Manager Data Warehouse, standardizing SCSM deployments, and implementing automation.



System Center Operations Manager Opsmgr 2007 R2 Unleashed

System Center Operations Manager  OpsMgr  2007 R2 Unleashed PDF
Author: Kerrie Meyler
Publisher: Pearson Education
ISBN: 9780131385498
Category : Computers
Languages : un
Pages : 528

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System Center Operations Manager Opsmgr 2007 R2 Unleashed

by Kerrie Meyler, System Center Operations Manager Opsmgr 2007 R2 Unleashed Books available in PDF, EPUB, Mobi Format. Download System Center Operations Manager Opsmgr 2007 R2 Unleashed books, This up-to-the-minute supplement to System Center Operations Manager 2007 Unleashed brings together practical, in-depth information about System Operations Manager 2007, including major enhancements introduced with the R2 release, as well as essential information on other products and technologies OpsMgr integrates with and relies upon. Drawing on their unsurpassed deployment experience, four leading independent OpsMgr experts with a half dozen leading subject matter experts show how to take full advantage of new Unix/Linux cross platform extensions, Windows Server 2008 and SQL Server 2008 integration, PowerShell extensions, and much more. They also present in-depth coverage of using OpsMgr with virtualization, authoring new management packs, and maximizing availability. A detailed “OpsMgr R2 by Example” appendix presents indispensable tuning and configuration tips for several of OpsMgr R2’s most important management packs. This book also contains the world’s most compre- hensive collection of OpsMgr R2 reference links. Discover and monitor Linux and Unix systems through OpsMgr with the new Cross Platform Extensions Utilize Microsoft’s upgraded management packs and templates for monitoring operating systems, services, and applications Monitor your system with the Health Explorer and new Visio add-in Create OpsMgr 2007 R2 reports and queries utilizing SQL Server 2008 Understand how Windows Server 2008 and OpsMgr integrate Use PowerShell and the OpsMgr Shell to automate common management tasks Efficiently manage virtualized environments (Hyper-V or ESX vCenter) Author your own OpsMgr custom management packs Implement advanced high availability and business continuity management Use targeting to apply the appropriate monitoring to each component Master advanced ACS techniques for noise filtering, access hardening, and auditing



Microsoft Lync Server 2010 Unleashed

Microsoft Lync Server 2010 Unleashed PDF
Author: Alex Lewis
Publisher: Pearson Education
ISBN: 9780132682220
Category : Computers
Languages : un
Pages : 800

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Microsoft Lync Server 2010 Unleashed

by Alex Lewis, Microsoft Lync Server 2010 Unleashed Books available in PDF, EPUB, Mobi Format. Download Microsoft Lync Server 2010 Unleashed books, This is the industry’s most comprehensive, realistic, and useful guide to Microsoft Lync Server 2010. It brings together “in-the-trenches” guidance for all facets of planning, integration, deployment, and administration, from expert consultants who’ve spent years implementing Microsoft Unified Communications solutions. The authors first introduce Microsoft Lync Server 2010 and show how it represents a powerful leap beyond earlier unified communications platforms. They systematically cover every form of communication Lync Server can manage, including IP voice, instant messaging, audio/video conferencing, web conferencing, and more. You’ll find expert guidance on planning infrastructure, managing day-to-day operations, enforcing security, troubleshooting problems, and many other crucial topics. Drawing on their extensive experience, the authors combine theory, step-by-step configuration instructions, and best practices from real enterprise environments. They identify common mistakes and present proven solutions and workarounds. Simply put, this book tells you what works–and shows you how to make it work. Plan and manage server roles, including Front End, Edge, Monitoring, Archiving, and Director roles Understand Lync Server integration with Active Directory, DNS, certificates, and SQL Server Manage Lync Server through the Lync Server management shell and Microsoft Systems Center Operations Manager Migrate smoothly from OCS 2007, 2007 R2, or Live Communications Server Utilize Lync Server’s new enterprise voice and audio conferencing features Use Lync Server with your PBX, as a PBX replacement, or in your call center Integrate presence into SharePoint pages or Exchange/Outlook web applications Build custom solutions with the new Unified Communications Managed API Deploy new Lync Server client software, including Mac, mobile, and browser/Silverlight clients Integrate headsets, handsets, webcams, and conference room phones Use the new virtualization policy to simplify deployment



Enterprise Architecture Management Einfach Und Effektiv

Enterprise Architecture Management   einfach und effektiv PDF
Author: Inge Hanschke
Publisher: Carl Hanser Verlag GmbH Co KG
ISBN: 3446451439
Category : Computers
Languages : de
Pages : 544

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Enterprise Architecture Management Einfach Und Effektiv

by Inge Hanschke, Enterprise Architecture Management Einfach Und Effektiv Books available in PDF, EPUB, Mobi Format. Download Enterprise Architecture Management Einfach Und Effektiv books, Enterprise Architecture Management (EAM) in einem Unternehmen einzuführen ist eine komplexe Aufgabe. Entscheidend für den Erfolg sind ein klares Zielbild und eine nutzenstiftende machbare erste Einführungsstufe. Genau dabei unterstützt Sie dieser Praxisleitfaden. Er hat zwei Schwerpunkte. Einerseits vermittelt er eine ganzheitliche Sicht auf das Enterprise Architecture Management, seine Ziele und seinen Nutzen. Aus der Praxis abgeleitete Einsatzszenarien liefern IT-Verantwortlichen und IT-Strategen nachvollziehbare Argumente, um ihr Unternehmen von der Notwendigkeit von EAM zu überzeugen. Andererseits erfahren Sie ganz konkret, wie Sie EAM Schritt für Schritt in Ihrem Unternehmen einführen können. Mit dieser Anleitung können Sie EAM in der ersten Ausbaustufe erfolgreich in kurzer Zeit umsetzen und dann ausbauen. Die beschriebenen Methoden und Vorgehensweisen sind vielfach in der Praxis erprobt. Anschauliche Visualisierungen und Praxisbeispiele ergänzen und vertiefen die vermittelten Inhalte. Extra: E-Book inside Systemvoraussetzungen für E-Book inside: Internet-Verbindung und Adobe-Reader oder Ebook-Reader bzw. Adobe Digital Editions.



Microsoft System Center 2016 Orchestrator Cookbook

Microsoft System Center 2016 Orchestrator Cookbook PDF
Author: Michael Seidl
Publisher: Packt Publishing Ltd
ISBN: 1786466007
Category : Computers
Languages : un
Pages : 310

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Microsoft System Center 2016 Orchestrator Cookbook

by Michael Seidl, Microsoft System Center 2016 Orchestrator Cookbook Books available in PDF, EPUB, Mobi Format. Download Microsoft System Center 2016 Orchestrator Cookbook books, Over 30 recipes to automate your mission-critical tasks using the new and powerful Microsoft System Center 2016 Orchestrator About This Book Create powerful runbooks for the entire System Center 2016 product line Explore System Center 2016 Orchestrator to manage and automate your datacenter A recipe-based guide to using SCO efficiently Who This Book Is For If you are a system administrator and want to simplify the process of automating system administration tasks using System Center Orchestrator 2016 then this book is for you. A basic knowledge of SCO is expected What You Will Learn Create Runbooks for IT Service Management processes Design and create Runbooks for System Center Confguration Manager and Virtual Machine Manager Set up System Center Orchestrator, making it highly available Create branching, looping, and child Runbooks to completely master System Center 2016 Orchestrator Implement a security model for your System Center Orchestrator deployment and to execute Runbooks Manage and automate your Datacenter with powerful Runbooks Automate your System Center environment In Detail With Microsoft System Center 2016 Orchestrator Cookbook, you will start by learning how to efficiently install and secure System Center Orchestrator. You will then learn how you can create configuration files for SCO 2016. After initial installation and configuration, you will soon be planning and creating functional and fault-tolerant System Center runbooks to automate daily tasks and routine operations. Next you will delve into runbooks; you will learn how to create powerful and advanced runbooks such as Building your Runbook without a Dead End. You will also learn to create simple and advanced runbooks for your daily tasks. Towards the end of the book, you will learn to use SCO for other interesting tasks and also learn to maintain and perform SCO health checks. By the end of the book, you will be able to automate your administrative tasks successfully with SCO. Style and approach This book is written in a practical, cookbook style with numerous chapters and recipes focusing on creating runbooks to automate mission-critical and everyday administration tasks.